Privacy Policy
Effective Date: March 1, 2026
FitA1C ("we", "us", "our") is committed to protecting your privacy. This policy describes how we collect, use, and safeguard your information when you use the FitA1C platform.
1. Information We Collect
We collect information you provide directly, including your name, email address, and health-related data from connected services (FreeStyle Libre, WHOOP, Strava). We also collect usage data such as browser type, device information, and pages visited.
2. How We Use Your Information
Your information is used to provide and improve the FitA1C service, including generating your health score, syncing data from connected devices, and personalizing your dashboard experience. We do not sell your personal information to third parties.
3. Data from Connected Services
When you connect third-party services (FreeStyle Libre, WHOOP, Strava), we access and store data from those services solely to power your FitA1C dashboard. You can disconnect these services at any time from your Connections page. We only request the minimum data necessary to provide our service.
4. Health Data
We treat all health-related data (glucose readings, recovery scores, activity data, step counts) with heightened security measures. This data is encrypted in transit and at rest. We do not share your health data with any third parties without your explicit consent.
5. Data Security
We implement industry-standard security measures to protect your data, including encryption, secure authentication, and regular security reviews. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us. Upon account deletion, we will remove your personal data within 30 days.
7. Cookies and Tracking
We use essential cookies for authentication and session management. We do not use third-party advertising trackers. Analytics data is collected in aggregate and cannot be used to identify individual users.
8. Your Rights
You have the right to access, correct, or delete your personal data. You may also request a copy of your data in a portable format. To exercise these rights, please contact us using the information below.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised effective date.
10. Contact Us
If you have questions about this privacy policy or your data, please reach out via our Feedback form or email us at support@fita1c.com.